Privacy & Cookies Policy


Please read these terms and conditions prior to using the products and services offered by Crittr. By using the product, you agree to be legally bound by the terms and conditions and privacy policy and terms of services (including without limitation all disclaimers, exclusion of warranties and limitations of liability contained therein). You also agree to bound by Google’s Terms of Service. If you do not agree with these terms, please do not use the products and services offered by Crittr.


This Privacy Policy describes how Crittr collects, uses and discloses personal information about you, and what choices you have with respect to the information. We collect following information when you use the Crittr software.

This information will be kept private to Crittr and will not be disclosed to third parties. 

You may receive text messages (SMS), WhatsApp notifications, App notifications or emails from Crittr containing new product or service information, updates, alerts. You agree that messages from Crittr, received on your registered number will not constitute an unsolicited commercial communication irrespective of their having signed up to any Do Not Call Registry.


When someone visits Crittr, we collect standard internet log information and details of visitor behaviour patterns. We do this to measure the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone unless they are registered users of our web site and/or Crittr Applications.

Use of cookies on Crittr ’s website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why (list cookies):



Purpose / Description

More information

Google Analytics



These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google


To opt out of being tracked by Google Analytics across all websites visit

Our Privacy Statement will be updated if any other cookie technologies are adopted for any other purpose.


Crittr provides pet-related services, products and assistance to our customers. From time-to-time, we may conduct surveys, send email requests and use other means of communications to understand what customers needs. The information gathered is not used for marketing or sales. The details you provide are used for aggregated analysis – that is, responses are pooled with those of other survey participants and are analyzed for our internal consumption.

What personal data do we collect in surveys and what do we do with it after collection?

Your cooperation in any such study is voluntary and you may withdraw from participating at any time. Personal data will only be recorded if you consent to this. During the course of a survey we may ask you to provide information such as:

How do we use your personal information?

We will use information that you provide in order to respond to enquiries submitted or to provide the products or services that you have requested from us.

We may also process your personal information for our legitimate business interests – that is, in order to facilitate the management of our business. This includes some or all of the following purposes:

Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of these rights. In all cases, we have taken care to consider and balance any potential impact on you (both positive and negative) through an impact assessment. 

You have the right to object to this processing if you wish. If you wish to exercise this right, please contact us at

Please bear in mind we may need to retain some, minimal information in order to respect your request to be excluded from processing. We may also have a legal obligation to retain some information, as required by local laws.


We take appropriate reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption.

Crittr shall make no guarantees for the uninterrupted and continuous availability of the Products and/or Services or of any specific feature(s) of the Products and/or Services. The Products and/or Services are “AS IS” and are subject to the disclaimers of warranty and the limitations of liability as found in this agreement and which are subject to testing by the Users before entering into this agreement.

Crittr reserves the right to change or terminate the Products and/or the Services at its discretion.


Crittr may change this policy from time to time by updating this page without prior notice to visitors and users of Crittr Applications. When these changes are made, any new terms will be made available to you at You understand and agree that if you use the product and Services after the date on which these Terms have changed, Crittr will treat your use as acceptance of the updated terms.

All the copyrights of this product are reserved with Crittr.

This policy is effective from February 14, 2020.